The way you donate to PC4R is changing. Here’s everything you need to know…
In the five-and-a-half years since Phone Credit For Refugees has been established, the organisation has achieved so much (not least providing close to 100,000 top-ups, thanks to you incredible lot).
Now, in order to both protect the interests of our current service users and increase our reach by expanding to new locations where our service is in high demand, we’ve had to make a decision about how to best move forwards, to ensure our future stability and growth. As such, we’re delighted to announce we will now be working in partnership with Donate4Refugees.
Donate4Refugees work with a range of grassroots organisations, supporting refugees the world over, and we know they are the perfect fit for us.
What does this mean for you?
We would like to make the switch to working with Donate4Refugees smoothly, so that our service users are impacted as little as possible.
If you’re a supporter of our work, whether you donate via JustGiving or you make a bank transfer directly to Prism The Gift Fund (our previous partner), this change will affect you.
We have a period of six weeks to move all our Direct Debit, standing order and one-off donors across from our old JustGiving page to our new platforms. This means:
If you donate regularly each month via Direct Debit, you will need to cancel your current Direct Debit and set up a new monthly payment on the CAFdonate platform. To cancel your Direct Debit, you can contact your bank or building society on the phone or visit your local branch. Alternatively, if you have online banking, it’s possible to view your payments and cancel the regular payment directly on your app. Direct Debit payments can be cancelled at any time, but a bank will require at least one day’s notice before your next payment date.
For one-off donations, for example if you donate as part of the weekly Friday Conga, you can now make these on the CAFdonate platform, or at our NEW JustGiving page.
It’s vital for us that you, our donors, switch across to these new platforms as quickly as possible, so that we don’t lose your valuable support and contribution, and so that our service users who rely on us for phone credit don’t miss out.
New ways to donate
Alongside setting up your new Direct Debit HERE, or by making one-off donations at CAFdonate and JustGiving, we’re thrilled to announce our new text donation service:
For UK donors, there is now a NEW text donation service, which will operate in addition to our online donation platforms, helping to make donation to PC4R quicker and easier.
Simply text ‘5PHONECREDIT’ TO 70085 TO DONATE £5
OR
Text ‘10PHONECREDIT’ to 70085 to donate £10
For each text donation, you will be charged your donation, plus the cost of a standard text message.
For more information about how to donate, you can also check out the ‘How to donate’ link on our website, here.
Additional benefits
As well as allowing us greater reach for both existing and new service users, our move to work in partnership with Donate4Refugees offers us extra benefits, including:
Fees
Donate4Refugees will not charge PC4R any fees for the support and service they provide. Our previous partner charged a quarterly five per cent service charge. Moving forwards without this deduction means more of your donation will go towards helping those in need of phone credit (or, to put it another, way, we will be able to help five per cent more people than we are currently able to support).
Partnerships
Donate4Refugees work with a range of grassroots refugee organisations, which opens up the exciting possibility for future collaboration on mutually beneficial projects and complementary services (for example, funding the installation of Wi-Fi points in a specific camp, or funding a distribution of handsets).
While exciting, this change will see a period of adjustment as our volunteer management team works around the clock to ensure a smooth transition to the new platforms. Please help us continue to support refugees around the globe by switching your donation method as soon as possible, so that we can be certain of your continued support. Thank you!
The PC4R team